General Information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data refers to all data with which you can be personally identified. Detailed information on data protection can be found in our Privacy Policy set out below.

Data Collection on Our Website

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the site’s legal notice (privacy policy).

How do we collect your data? Your data is collected, firstly, when you provide it to us. This may include information you enter into a contact form. Other data is collected automatically by our IT systems when you visit the website. This primarily includes technical data (e.g., browser type, operating system, or time of page access). Such data is collected automatically as soon as you enter our website.

For what purposes do we use your data? Part of the data is collected to ensure the error-free provision of the website. Other data may be used to analyze user behavior.

Your Rights Regarding Your Data

You have the right, at any time and free of charge, to obtain information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the rectification, blocking, or deletion of this data. For this purpose, and for any further questions regarding data protection, you may contact us at the address provided in the legal notice. You also have the right to lodge a complaint with the competent supervisory authority. Furthermore, under certain circumstances, you have the right to request restriction of the processing of your personal data. Details can be found in the Privacy Policy under “Right to Restriction of Processing.”

General Information and Mandatory Disclosures

Data Protection The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data are collected. Personal data refers to information that can identify you personally. This Privacy Policy explains which data we collect, how we use it, and for what purpose.

Please note that data transmission over the internet (e.g., communication via email) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Notice Concerning the Responsible Party Responsible party for data processing on this website: Vanilla Concierge Richard Portier Bahnhofstraße 1a 15526 Bad Saarow Telephone: +49 (0) 15159898798 Email: hello@vanillaconcierge.com

The responsible party is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of Your Consent to Data Processing Many data processing operations are only possible with your express consent. You may revoke consent previously granted at any time by informal communication via email. The lawfulness of data processing carried out prior to revocation remains unaffected.

Right to Object to Data Processing in Special Cases and to Direct Marketing (Art. 21 GDPR) If data processing is based on Article 6(1)(e) or (f) GDPR, you have the right to object, at any time, to the processing of your personal data for reasons arising from your particular situation; this also applies to profiling based on these provisions. The legal basis for processing can be found in this Privacy Policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for processing that override your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection pursuant to Art. 21(1) GDPR).

If your personal data is processed for direct marketing purposes, you have the right to object at any time to such processing; this also applies to profiling insofar as it is related to direct marketing. If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Art. 21(2) GDPR).

Right to Lodge a Complaint with the Competent Supervisory Authority In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or place of the alleged infringement. This right is without prejudice to other administrative or judicial remedies.

Right to Data Portability You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format, and to have it transmitted to yourself or to a third party. If you request direct transfer of the data to another controller, this will only be carried out where technically feasible.

SSL or TLS Encryption For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the change in the browser’s address line from “http://” to “https://” and by the lock symbol in your browser bar. When SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Information, Blocking, Deletion, and Rectification Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of data processing, as well as the right to rectification, blocking, or deletion of this data. For this purpose, and for further questions regarding personal data, you may contact us at the address provided in the legal notice.

Right to Restriction of Processing You have the right to request restriction of the processing of your personal data under certain circumstances. For details, please refer to the Privacy Policy section “Right to Restriction of Processing.”

Objection to Promotional Emails The use of contact details published in compliance with legal notice obligations for the purpose of sending unsolicited advertising and informational materials is hereby prohibited. The site operators expressly reserve the right to take legal action in the event of unsolicited advertising, such as spam emails.

Data Collection on Our Website

Cookies Some of our web pages use cookies. Cookies do not harm your computer and do not contain viruses. They serve to make our services more user-friendly, effective, and secure. Cookies are small text files stored on your computer by your browser.

Most of the cookies we use are “session cookies,” which are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser upon your next visit.

You can configure your browser to notify you about the use of cookies, to allow cookies only in individual cases, to exclude acceptance of cookies in certain cases or in general, and to activate automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

The storage of cookies necessary for electronic communication processes or for the provision of certain functions requested by you (e.g., shopping cart function) is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimized provision of its services. Any other cookies (e.g., for analyzing your browsing behavior) are addressed separately in this Privacy Policy.

Server Log Files The provider of these pages automatically collects and stores information in server log files, which your browser automatically transmits to us. These include:

Browser type and version

Operating system used

Referrer URL

Hostname of the accessing computer

Time of server request

IP address

This data is not merged with other data sources. Data collection is based on Art. 6(1)(f) GDPR.

Data you enter in the contact form remains with us until you request deletion, revoke your consent to storage, or the purpose of storage no longer applies (e.g., after your inquiry has been processed). Mandatory statutory provisions, particularly retention periods, remain unaffected.

Requests by Email, Telephone, or Fax If you contact us by email, telephone, or fax, your inquiry, including all personal data contained therein (e.g., name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.

Data processing is based on Art. 6(1)(b) GDPR, insofar as your request relates to the performance of a contract or is necessary for pre-contractual measures. In all other cases, processing is based on your consent (Art. 6(1)(a) GDPR) and/or our legitimate interests (Art. 6(1)(f) GDPR), as we have a legitimate interest in the effective processing of inquiries addressed to us.

Data transmitted via contact requests will remain with us until you request deletion, revoke your consent to storage, or the purpose of storage no longer applies. Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

Processing of Customer and Contract Data We collect, process, and use personal data only to the extent necessary for establishing, structuring, or amending the legal relationship (inventory data). The basis for this is Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data regarding the use of our website (usage data) only to the extent necessary to enable the user to utilize the service or to bill the user.

Customer data collected